Export and delete your data
Download everything Taseli keeps as one zip, or delete the workspace. 7 days to change your mind, and your ad accounts don't change.
Your data is yours. You can take a copy of all of it, or delete the workspace. Only the owner can do either, in Settings › “Privacy”.
Export
Settings › “Privacy” › “Export”
Wait a moment
When the file is ready, “Download the file” appears, and the link is emailed to you too. It works for 24 hours.
What's in the file
- The business details, the team and their roles.
- Ad accounts and connections.
- What Taseli does by itself, every proposal and what was decided, what happened in the accounts, and alerts.
- Reports, what Taseli learned about the account, and its plan.
- Ad and creative details (not the files themselves).
Each part is a JSON file, and flat lists also come as CSV, to open in Excel or Google Sheets. A README inside explains each part.
Delete
Settings › “Privacy” › “Delete…”
Read what will happen, type “delete” and confirm
- Taseli stops right away: no changes, no messages, no renewal.
- Its access to Google, Meta and TikTok is removed.
- After 7 days all the data is deleted for good. Only records the law requires, such as invoices, are kept.
- In an agency, the clients' workspaces are deleted with it.
Cancel the deletion
Until the date shown in Settings › “Privacy”, the owner can tap “Cancel the deletion”. Everything stays as it was; you only need to reconnect the ad platforms.
What it never does
- Never changes or deletes anything inside your ad accounts: your campaigns keep running as usual.
- Never puts tokens, keys, passwords or other people's emails in the file.
- Never lets anyone but the owner export or delete.
FAQ
I'm an admin and don't see the buttons. Export and deletion are for the owner. Ask them, or ask for ownership to be handed over.
The download link expired. Tap “Export again” for a new file.
Do I need to cancel the subscription before deleting? No. Deletion also stops the renewal. For refunds, see Cancel your subscription and get a refund.