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Taseli
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Billing, invoices and installments

Your plan, paying annually in up to 12 interest-free installments, VAT, invoices, credits, changing plans and what happens when a payment fails.

Owner onlyUpdated 2 min readMarkdown
On this page
  1. What the screen shows
  2. Prices
  3. The free trial
  4. Pay annually in installments
  5. Change plans
  6. AI credits
  7. A payment failed

Everything is on one screen: Settings › “Plan & details” › “Plan and billing”. Only the workspace owner pays and changes the plan.

What the screen shows

  • Your plan, monthly or annual, and the next charge
  • How many installments have been charged, if you pay annually in installments
  • Accounts in use against what your plan includes
  • AI credits this month
  • Your card and invoices to download
  • The plans to choose from, and “Cancel plan”

Prices

Prices on the pricing page are before VAT. In Israel you pay in shekels, and VAT (18%) is added on the invoice. Elsewhere you pay in US dollars through Paddle, which adds your country's tax.

The free trial

  • 14 days free, no card. A business gets Pro; an agency gets Agency with up to 5 accounts.
  • Then you choose a plan. Without one, Taseli keeps watching one account and recommending, but changes nothing.

Pay annually in installments

  1. Choose an annual plan

    In “Plan and billing” › “Plans”, pick “Annual”, then “Choose” a plan.

  2. Pay on the secure payment page

    One payment or up to 12 interest-free installments (in Israel). Taseli never sees your card details.

  3. The invoice comes by itself

    A tax invoice/receipt for every charge, on the screen and by email.

Annual plans can be fully refunded within 30 days of the first payment. See Cancel and refund.

Change plans

  • Any time. What's left of the period you paid for is credited against the new plan's price, and a new period starts.
  • Moving to a smaller plan: if what's left covers it, you switch right away with no charge, and the rest turns into time on the new plan.
  • Spending above the cap: nothing is blocked and nothing is charged.

AI credits

Credits are used only to create pictures and videos with AI: a picture is 2 credits, a video 10. Checks, alerts, reports and the chat never use credits.

  • Every plan includes credits each month: 300 on Starter, 1,500 on Pro, 5,000 on Agency. Unused credits carry over to next month.
  • Need more? Packs of 100, 300 or 1,000 credits (₪29, ₪79, ₪239 before VAT in Israel; $8, $22, $65 elsewhere). Credits you buy don't expire.
  • A creation that fails gives its credits back.

A payment failed

  1. You get a message

    And the screen shows "Update card".

  2. We retry automatically

    After 1 day, 3 days and 7 days. Meanwhile your plan keeps working as usual.

  3. After 7 days unpaid

    Taseli keeps checking and reporting, but changes wait for payment. If the last retry fails too, the subscription is canceled.

I can't find an invoice. Every invoice is on the “Plan and billing” screen, and each one is also emailed to you.