Billing, invoices and installments

Everything about your subscription is on one screen, /app/[ws]/settings/billing, and only the workspace owner can see and change it.

The screen shows your plan and cycle (monthly or annual), remaining installments, accounts and spend against your plan's limits, AI credits, invoices, and the buttons “Upgrade”, “Switch to annual” and “Cancel”.

Plans

Prices are on the pricing page. Customers in Israel pay in shekels; elsewhere in USD. Prices are before VAT. Taseli is sold to businesses only: in Israel you need a company number or a licensed dealer number.

The free trial

• 14 days, no card. A business workspace gets Pro; an agency workspace gets Agency with up to 5 client accounts, the client portal and white-label.
• The price after the trial is shown when you sign up.
• Reminders come on days 10 and 13.
• On day 15 the workspace moves to the free, read-only plan unless you explicitly agreed to pay.

Pay annually

1. Click “Switch to annual”

   Or choose annual when you buy.

2. Pay on the secure payment page

   Choose 1 payment or 12 interest-free installments; Taseli never sees or stores your card details.

3. Get your invoice

   A tax invoice/receipt is issued automatically and appears under invoices.

Outside Israel, payment runs through Paddle, which issues the invoice and handles local VAT or GST. Annual payments can be fully refunded within 30 days; see Cancel and refund.

Change plans

• Upgrade mid-period: pay the difference for the remaining days, right away.
• Monthly to annual: the unused part of this month is credited.
• Spending above the cap: nothing is blocked. After two months in a row above it, you get a message that the plan is too small, with an upgrade option. There's no automatic upgrade.

AI credits

Chat, MCP playbooks and on-demand writing use credits. Scheduled work (the audit, alerts, weekly reports) uses none. Plan credits renew monthly and don't roll over. Extra packs of 1,000 credits are one-time and last 12 months.

A payment failed

1. You get “Update card”

   A message tells you the payment failed.

2. Update the card on the billing screen

   Retries run on days 1, 3, 5, 7 and 14.

3. Meanwhile, optimization pauses

   Approved proposals wait with “Pending subscription renewal”, while alerts keep running.

4. If it's still unpaid

   From day 10 the workspace is read-only, and on day 14 the subscription is canceled.

I can't find an invoice. They're listed on the billing screen. Outside Israel, Paddle also emails them.

Related: Cancel and refund · Connect Claude or ChatGPT · Delete data and disconnect