# Cancel your subscription and get a refund

> Cancel on your own in Settings. Your plan runs to the end of the period you paid for; full refund within 30 days of a first annual payment.

- Source: https://taseli.co.il/en/help/cancel-and-refund
- Category: Account and billing › Billing and plans
- Updated: 2026-10-15

Cancel anytime, on your own, without talking to anyone. Your plan won't renew, and you keep full access until the end of the period you paid for.

## Cancel in the app

1. **As the owner, open Settings › “Plan & details” › “Plan and billing”**: **Click “Cancel plan”**
To move to Starter or pause for a month or two instead, write to us and we'll set it up.
2. **Click “Confirm cancellation”**: The screen shows the date your full access ends.

**Changed your mind?** Until that date, click “Keep my plan” and your plan renews as usual.

**By email too:** write to support@taseli.co.il from the owner's address.

## Refunds

| Situation | What you get |
| --- | --- |
| Annual plan, within 30 days of the first payment | A full refund. Installments not yet charged are canceled |
| Annual plan, after 30 days | A prorated refund for the full months left, minus 10% |
| Monthly plan | It doesn't renew. No refund for part of a month |

To get a refund, write to us at support@taseli.co.il. The details are in the [refund policy](https://taseli.co.il/en/legal/refund).

> **Tip: Nothing to cancel during the trial**
>
> The 14-day trial needs no card. At the end you choose a plan. Without one, Taseli keeps watching and recommending, but changes nothing.

## What happens after you cancel

- **Until the period ends:** everything works as usual. Installments already set with your card company continue, since the year was paid as one purchase.
- **After that, [read-only](https://taseli.co.il/en/help/trial-and-read-only.md):** Taseli keeps watching one account and recommending, but changes nothing.
- **Your ad accounts:** unchanged. Campaigns keep running as they are.
- **Your data and settings** are kept, so you can come back where you left off. Want them deleted? See [Delete data and disconnect](https://taseli.co.il/en/help/delete-data-and-disconnect.md).

## Troubleshooting

**I don't see “Cancel plan”.** Only the workspace owner manages payment. Ask them, or write to us from the owner's address.

**I want to come back after the period ended.** Choose a plan again in “Plan and billing”. Everything is waiting where you left it.

## Related articles

- [Billing, invoices and installments](https://taseli.co.il/en/help/billing-invoices-installments.md): Your plan, paying annually in up to 12 interest-free installments, VAT, invoices, credits, changing plans and what happens when a payment fails.
- [Delete data and disconnect](https://taseli.co.il/en/help/delete-data-and-disconnect.md): Disconnect an ad platform, cut off an AI key, export all your data or delete the workspace. What each step does, and what stays.
- [Connect a Google Ads account](https://taseli.co.il/en/help/connect-google-ads.md): Sign up, connect Google Ads in one step, and fix the common connection problems. Taseli reads first, and nothing changes without your approval.
- [When the trial ends: what “read-only” means](https://taseli.co.il/en/help/trial-and-read-only.md): The 14-day trial needs no card. We remind you 3 days and 1 day before. Without a plan, nothing is deleted: Taseli keeps checking, and changes wait.

[All help articles](https://taseli.co.il/en/help/llms.txt)