# Alert channels: WhatsApp and email

> Link WhatsApp, pick a daily summary, and see what arrives right away, what waits for the morning and what stays in the app.

- Source: https://taseli.co.il/en/help/alert-channels-whatsapp-email
- Category: Set up › Notifications and WhatsApp
- Updated: 2026-10-15

Taseli sends what needs you on WhatsApp or by email: decisions to approve with a button, problems that cost money, and what was done. Everything else waits in the app.

## Link WhatsApp

1. **Settings › “Notifications” › “Link WhatsApp”**: **“Open WhatsApp and send”**
One message from your phone, with a one-time code valid for 15 minutes. On a computer, scan the QR code with your phone. That's how we know the number is yours.
2. **Check it**: “Test message” sends you one right away.
3. **Pick a daily summary**: Morning (8:00), evening (19:00) or none.

More on testing, pausing and changing the number: [Link your WhatsApp](https://taseli.co.il/en/help/link-whatsapp.md). Until WhatsApp is available to you, the same messages come by email. Taseli never sends the same message on both channels.

## What arrives, and when

| What | Where |
| --- | --- |
| A decision waiting for you | WhatsApp with buttons, or email |
| An urgent or important problem | WhatsApp or email, right away |
| Done, undone or failed | WhatsApp or email |
| Small notes and good news | In the daily summary |
| Information only | Only in the app |

- **Quiet hours:** 22:00–08:00 in your time zone, unless you change them or turn them off (Settings › “Notifications”, or [quick settings](https://taseli.co.il/en/help/quick-settings.md)). Everything waits for the morning, except a critical problem, which comes by email right away.
- **Up to 3 decisions a day** per person. The rest wait in the app and are counted in the summary.
- **An alert closes by itself** when the problem is gone.
- **Who gets them:** owners, admins and managers, plus a client's approver for that client's accounts.

## Troubleshooting

**No WhatsApp messages.** Check that the number is linked in Settings, that it isn't quiet hours, and that you didn't send "stop". To resume, send "start". When WhatsApp isn't available, the message comes by email.

**A decision didn't arrive.** You probably had 3 already today. It's waiting in the app.

**A WhatsApp button doesn't work.** Buttons work only from the number you linked, once, for 7 days. After that, open the decision in the app.

## Related articles

- [Approve, or not now](https://taseli.co.il/en/help/approve-or-keep-settings.md): How to approve a decision in the app or on WhatsApp, or say “Not now” and change nothing. Who may approve, and how long a decision waits.
- [Monthly budget pace](https://taseli.co.il/en/help/budget-pacing-targets.md): See what you've spent this month against your monthly budget, how the month-end forecast works, and when Taseli alerts you.
- [Connect a Google Ads account](https://taseli.co.il/en/help/connect-google-ads.md): Sign up, connect Google Ads in one step, and fix the common connection problems. Taseli reads first, and nothing changes without your approval.
- [Link your WhatsApp](https://taseli.co.il/en/help/link-whatsapp.md): One message from your phone links your number, with a code that works for 15 minutes. Then send a test, pause it, move to another number or unlink it.

[All help articles](https://taseli.co.il/en/help/llms.txt)